

Harsom
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- 2013
- Established
FAQ
QWhere is your company located?
Our company is located on the 2nd floor, Building 4, Jinqiao Modern Industrial Service Park, No. 27 Xinqiao Road, Pudong New Area, Shanghai, China. We welcome global customers to visit our factory and negotiate cooperation.
QHow to start a cooperation with your company?
The cooperation process is simple: 1. Customer consults product details and puts forward needs; 2. We provide sample, quotation and customization plan; 3. Both parties confirm the order and sign the contract; 4. We arrange production and delivery; 5. After-sales follow-up and long-term cooperation.
QDo you provide sample service?
Yes, we provide free samples (1-2 rolls) for customers to test, and customers only need to bear the shipping cost. For large-scale cooperation customers, we can bear the sample shipping cost.
QWhat if the product has quality problems after delivery?
If the product has quality problems (non-human damage) within the warranty period, we will confirm the problem through test reports and photos, and provide solutions such as replacement, repair or compensation according to the actual situation.
QWhat is the service life of your PPS/PAEK films?
Under normal working conditions (compliant with product usage specifications), the service life of PPS film is 5-8 years, and PAEK film can reach 8-12 years. The specific service life depends on the application scenario and working environment (such as temperature, corrosion intensity).
QDoes your company have professional R&D team?
We have a professional material research and development team with rich industry experience, continuously upgrading new product formulas.
QWhat is your core competitive advantage?
We master independent core film forming technology, break overseas technical barriers, and realize stable mass production of PPS and PAEK series films.
QWhen was Harsom Advanced Materials established?
Founded in 2013, we are a professional high-tech enterprise focusing on high-performance composite film R&D and production.
QWhat payment terms do you accept?
We support multiple international payment methods to facilitate cross-border trade cooperation.
QCan we apply for regional exclusive agency?
We sincerely recruit global regional distributors, providing price advantage, material support and market promotion support.
QDo you accept OEM and ODM cooperation?
Yes, we support private label customization, formula adjustment and joint project development.
QDo you provide after-sales technical support?
We provide one-stop technical guidance, usage suggestion and after-sales follow-up service.
QWhat is your minimum order quantity?
We support flexible MOQ, welcome sample order and small batch trial order.
QWhat shipping methods do you support?
We support sea freight, air freight, international express and other global delivery solutions.
QHow long is the regular production cycle?
Standard stock goods take 3-7 working days; customized products take 12-25 working days according to order quantity.
QDoes the product support long-term stability use?
Our high-performance thermoplastic films have stable chemical property, anti-aging and long service life.
QCan you provide official TDS and inspection documents?
Sure, we can provide complete technical data sheets and qualification certificates for customer project review.
QHow to guarantee stable product quality?
We adopt full-process raw material inspection, online precision testing and finished product sampling inspection to keep uniform film performance.
QWhat official certifications does your company have?
We have ISO9001 quality management system certification, UL certification and complete third-party physical and chemical test reports.
QAre your films environmentally friendly?
All products conform to RoHS environmental standards, non-toxic and pollution-free, suitable for export global markets.
QCan you customize film size and thickness?
Yes, we support customized width, length, thickness and surface treatment to meet diverse industrial usage demands.
QWhat is the difference between PAEK film and PPS film?
PAEK film has higher temperature resistance, stronger mechanical toughness, better hydrolysis resistance and radiation resistance, suitable for aerospace, medical treatment and high-end semiconductor industries.
QWhat is the heat resistance grade of PPS film?
Its continuous working temperature reaches 220°C, instant heat resistance can reach 260°C, with UL94 V-0 flame retardant property and ultra-low water absorption rate.
QWhat are the main applications of PPS film?
PPS film is widely used in new energy vehicles, electronic insulation, flexible circuit boards, industrial adhesive tapes, motors and transformer insulation fields. It owns excellent high temperature resistance and electrical insulation performance.



