Question 1

Do your products support explosion-proof requirements?

Accepted Answer

All explosion-proof models have obtained national explosion-proof certificates, comply with GB3836 explosion-proof standards, and are safe for chemical, oil & gas and other flammable and explosive hazardous working conditions.

Question 2

What is your delivery cycle?

Accepted Answer

Standard models have spot inventory and can be delivered within 3–7 working days. Non-standard customized products take 7–15 working days. We support urgent order production and fast delivery to meet customer project schedules.

Question 3

What is your product quality guarantee period?

Accepted Answer

We provide a 12-month factory warranty for all products. Meanwhile, we offer lifelong technical consultation and maintenance support. Faulty products caused by non-human factors can be repaired or replaced for free within the warranty period.

Question 4

Is your instrument measurement data legal and traceable?

Accepted Answer

All measuring instruments hold national instrument type approval certificates and type evaluation reports, with legal industrial metering qualifications, ensuring accurate and traceable industrial and fiscal metering data.

Question 5

What certifications does the company have?

Accepted Answer

We have passed ISO9001 quality management, ISO14001 environmental management and ISO45001 occupational health and safety management system certifications. All measuring instruments have national type approval certificates, and export products have CE and CE-MID certifications.

Question 6

Can you undertake complete set supply for overseas projects?

Accepted Answer

We have rich experience in overseas project delivery, supporting bulk export and complete set delivery, and can provide localized technical support and after-sales service for overseas projects.

Question 7

Do you provide on-site installation and commissioning services?

Accepted Answer

We support full-process engineering services including instrument selection, scheme design, factory delivery, on-site installation guidance, commissioning and lifelong technical maintenance.

Question 8

Do you provide system integration and valve manifold matching services?

Accepted Answer

We provide one-stop supporting services including engineering scheme design, system integration, valve manifold matching and on-site scheme optimization to meet integrated project construction needs.

Question 9

Can you provide non-standard customized instruments?

Accepted Answer

Yes. We provide full non-standard customization services for special calibers, special temperatures, special pressures, special anti-corrosion materials and installation methods according to customer on-site working conditions.

Question 10

What signal output methods do the instruments support?

Accepted Answer

All devices support mainstream industrial signals including 4-20mA analog signal, RS485 digital signal and wireless remote transmission, which can be seamlessly connected with PLC, DCS and other industrial automatic control systems.

Question 11

What kind of company is ZKFLUID?

Accepted Answer

ZKFLUID （安徽中科流体仪表） is a professional high-tech original manufacturer focusing on industrial fluid measurement and control. It integrates R&D, precision manufacturing, sales, technical operation and import & export business, providing one-stop industrial fluid measuring and control solutions.

Question 12

Are your instruments corrosion and wear resistant?

Accepted Answer

We adopt multiple anti-corrosion and wear-resistant materials such as 316L stainless steel, PTFE and Hastelloy. Customized wear-resistant lining and anti-corrosion structures can effectively adapt to acidic, alkaline and abrasive fluid media.

Question 13

Can your instruments work under high temperature and high pressure?

Accepted Answer

Yes. All core products support customized high-temperature and high-pressure structures. Customized instruments can stably operate under ultra-high temperature and ultra-high pressure conditions, fully adapting to petrochemical and heavy industrial harsh scenarios.

Question 14

What types of pressure transmitters do you have?

Accepted Answer

We provide standard industrial pressure transmitters, high-temperature resistant types, corrosion-resistant types, explosion-proof types and differential pressure transmitters, which can adapt to pipeline pressure monitoring, tank pressure measurement and various extreme industrial working conditions.

Question 15

What are the differences between radar, ultrasonic and magnetic level gauges?

Accepted Answer

Magnetic level gauges support on-site visual display with low cost; ultrasonic level meters are non-contact and suitable for conventional tanks; radar level transmitters adapt to high temperature, high pressure, dust, steam and complex harsh working conditions with higher measurement accuracy.

Question 16

How to choose the right flow meter?

Accepted Answer

Electromagnetic flow meters are for conductive and corrosive liquids; vortex flow meters adapt to gas, steam and low-viscosity fluids; mass flow meters achieve high-precision measurement; differential pressure flow meters are suitable for high-temperature and high-pressure industrial working conditions. We provide one-to-one selection service.

Question 17

What main products does ZKFLUID supply?

Accepted Answer

We mainly manufacture and supply flow meters, level gauges and pressure transmitters. The full product line includes electromagnetic flow meters, vortex flow meters, mass flow meters, differential pressure flow meters, magnetic level indicators, radar level transmitters, ultrasonic level meters and industrial pressure transmitters.

Question 18

What industries are your products widely used in?

Accepted Answer

Our instruments are widely applied in chemical industry, environmental water treatment, oil & gas, marine shipping, new energy energy storage, municipal heating, food and pharmaceutical industries, covering almost all complex fluid measurement and control scenarios.

Question 19

Why choose ZKFLUID instead of imported brands?

Accepted Answer

Our products are equivalent to Emerson, E+H and Yokogawa in measurement accuracy and operational stability. Meanwhile, we have more competitive prices, shorter delivery cycles, flexible customized services and lifelong after-sales technical support, realizing high-cost-performance import substitution.

Question 20

What are the core advantages of ZKFLUID  products?

Accepted Answer

Our products feature high measurement accuracy, stable long-term operation, excellent corrosion resistance, wear resistance and explosion-proof performance. With full independent R&D and standardized production, our product stability and working condition adaptability reach international advanced level.

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