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Registration Guide

  • 3
  • 2025-05-20


I. Core Innovative Advantages of the Platform


Compared with traditional cross-border e-commerce platforms, XOOBAY leverages cutting-edge technology and model innovation to build multi-dimensional competitive barriers. Its core advantages focus on six key areas, creating a more efficient and flexible transaction ecosystem for global trade participants:

Blockchain-Driven Economic System: The original XOO Token economic model realizes full-link certification of transaction data based on blockchain technology, ensuring clear ownership of assets and transparent circulation. Meanwhile, it provides users with diversified value return channels such as token appreciation and scenario-based applications.

Integration of Metaverse Immersive Experience: Breaking the limitations of traditional online transaction scenarios, XOOBAY integrates metaverse technology into platform operations. It builds virtual brand exhibition halls for sellers to realize 3D product displays and interactive marketing, and creates immersive shopping scenarios for buyers to enhance the transaction experience.

Flexible Onboarding Cost Plan: Abandoning the fixed high onboarding fee model of traditional platforms, XOOBAY customizes tiered cost plans based on merchants' business scale, product category attributes and cooperation levels, significantly reducing the onboarding threshold and operational pressure for small and medium-sized merchants as well as individual entrepreneurs.

Intelligent Advertising Promotion System: Based on AI algorithms, it builds accurate user portraits and provides merchants with "one-to-one" advertising strategies. This realizes the efficient matching of marketing resources and target customer groups, significantly improving advertising conversion rates and return on investment.

Standardized Brand Authorization Mechanism: It establishes a global brand qualification review and authorization cooperation system, strictly controlling brand access standards. This not only protects the intellectual property rights of brand owners but also provides buyers with authentic product traceability guarantees, building a trustworthy transaction environment.

Diversified Cross-Border Payment Support: Integrating global mainstream payment channels and covering multi-currency real-time settlement, it solves the pain points of exchange rate fluctuations, delayed fund arrival and high handling fees in traditional cross-border payments, ensuring the safe and efficient flow of transaction funds.

Through the above innovative measures, XOOBAY not only provides sellers and buyers with more flexible transaction options and optimized solutions but also takes technology empowerment and model innovation as the core. It opens up a new track for the future development of cross-border e-commerce and promotes the upgrading of the global digital trade ecosystem.


II. Platform Onboarding Process Guide


(I) Preparation for Onboarding

It is recommended to use the Google Chrome browser to ensure a stable network environment. Prepare the following materials in advance:

Valid email address (for registration and verification)

Personal/enterprise identification documents (for KYC verification: individual users need to prepare ID card/passport; enterprise users need to prepare business license and legal representative identification)

Common payment account information (for binding payment channels)

Shipping address information (for order delivery on the buyer side; sellers can supplement it as needed)


(II) Specific Operation Steps

1. Official Website Access and Account Registration

Open the Google Chrome browser, enter the official domain xoobay.com in the address bar to access the XOOBAY global official website. Click the "Register" button at the top right corner of the page to enter the registration page and fill in the following information accurately:

Enter a valid email address (it is recommended to use a corporate email or common personal email to ensure normal email reception)

Set a password that meets security standards (it is recommended to include uppercase and lowercase letters, numbers and special symbols, with a length of no less than 8 characters)

Fill in necessary contact information (such as mobile phone number, for subsequent account security verification)

Read and check the XOOBAY Platform User Service Agreement and Privacy Policy, then click "Submit Registration".

2. Account Verification and Activation

After submitting the registration, the system will automatically send an account verification email to the email address you filled in. (If you do not receive it, you can check the spam folder or click "Resend Verification Email" on the registration page.) Open the verification email and click the exclusive activation link in the email to complete the account verification. (The link is usually valid for 24 hours; if it expires, you need to reapply.)

3. Basic Account Settings

Log in to your XOOBAY account using the verified email/mobile phone number, enter the "Account Center - Account Settings" page, and complete the following basic configurations:

Personal Information Completion: Fill in real name/enterprise name, contact address and other information as prompted on the page (the information must be consistent with the subsequent KYC verification materials).

Security Settings: Set security questions and answers, and enable two-factor authentication (2FA) to improve the account security level.

Payment Method Configuration: Enter the "Payment Management" module, bind the common payment account (supporting global mainstream payment channels, and complete account association and verification as prompted).

Shipping Address Addition: Buyer users enter the "Address Management" module, fill in the detailed shipping address (including postcode and contact information), and multiple common addresses can be added.

New User Task Participation: After logging in, new users can participate in new user tasks (such as completing information and binding payment methods) in the "New User Center". After completion, they can immediately receive platform token rewards (tokens can be used for in-platform consumption deductions, advertising placement and other scenarios).

4. KYC Identity Verification (Core Link)

To activate core functions such as product release and transaction settlement, you need to complete KYC (Know Your Customer) identity verification. The specific process is as follows:

Enter "Account Center - Verification Management" and select "Individual Verification" or "Enterprise Verification".

Upload the corresponding certification documents as prompted by the system (individual users need to upload scanned copies of the front and back of the ID card/passport; enterprise users need to upload copies of the business license, legal representative identification and bank account opening permit. The documents must be clear and free of alterations, and the supported formats are JPG and PNG).

After submitting the verification application, the platform will complete the review within 1-3 working days. The review result will be notified via email and in-platform message.

If the review fails, the specific reason will be informed, and you can supplement the materials according to the prompts and resubmit.

5. Completion of Onboarding and Activation of Functions

After the account verification and KYC verification are passed, the system will automatically unlock the core functions of the platform:

Seller Users: Can enter the "Merchant Center" to release products, set store information and configure marketing activities, officially starting store operations.

Buyer Users: Can directly browse platform products, place orders for purchases, query order status and enjoy cross-border shopping services.


III. Platform Onboarding Preferential Policies


To support individual entrepreneurs and small and medium-sized enterprises in quickly launching cross-border businesses, XOOBAY has launched the "New Merchant Onboarding Support Program", with the following core preferential policies:

Deposit Waiver: Newly onboarded merchants (including individual and enterprise users) are exempted from store deposits for the first 3 months. From the 4th month onwards, deposits will be paid according to the platform standards (specific standards can be found in "Merchant Center - Fee Description").

Traffic Support for New Merchants: In the first month of onboarding, new merchants can receive free exposure resources of the platform's "New Merchant Recommendation Position" to help stores quickly accumulate initial traffic.

Operational Guidance Services: New merchants can freely participate in the "Cross-Border E-Commerce Operation Training Courses" organized by the platform, and obtain full-link operational guidance on product selection, marketing, logistics and other aspects.


IV. Seller Transaction Fee Description


To ensure the platform's service quality and the sustainable development of the cross-border transaction ecosystem, XOOBAY has formulated a clear and transparent transaction fee system for seller users, with a core transaction fee rate of approximately 10%. The specific description is as follows:

Applicable Scenarios of Fees: This rate applies to each product transaction completed by the seller on the platform. The calculation base is the actual transaction amount of the order (excluding cross-border logistics fees and payment channel handling fees).

Composition and Advantages of Fees: The 10% transaction fee integrates multiple service costs such as platform technical services, cross-border transaction guarantees and global traffic support. Compared with the "basic rate + additional service fees" model of traditional cross-border e-commerce platforms, it effectively reduces the comprehensive operational costs of sellers.

Fee Settlement Method: Transaction fees will be automatically deducted from the seller's order collection amount after each order is completed (the buyer confirms receipt and there is no after-sales dispute). The deduction details can be checked in real time in "Merchant Center - Financial Statements - Transaction Flow", ensuring transparent and traceable fees.


V. Platform Service Commitment


XOOBAY Global is always committed to providing global users with safe, convenient and efficient cross-border digital asset transaction services. Relying on blockchain technology to ensure transparent and traceable transactions, it has established a 7×24-hour customer service team to promptly respond to user inquiries and feedback. It continuously optimizes platform functions and service experiences, helping every user seize business opportunities and achieve growth in the wave of global digital trade.

Welcome to visit the official website xoobay.com and start your cross-border e-commerce journey!


VI. Official Contact Information


Official Cooperation: bizcoop@xoobay.com

Customer Support: support@xoobay.com

Media Cooperation: media@xoobay.com