I. Service Name

Enterprise Commercial Direct Drinking Water System Selection and Solution Consulting

II. Service Scope

We provide enterprise clients with consultation on commercial drinking water system selection, including recommending suitable AO Smith commercial drinking water system models and configuration solutions based on factors such as the number of office workers, usage scenarios, floor water pressure conditions, and water quality; providing design suggestions for multi-temperature water supply solutions including ambient temperature water, warm water, hot water, and ice water; providing cost comparison analysis of equipment leasing and procurement models; and providing suggestions for overall drinking water layout planning in tea rooms.

III. Target Service Population

Procurement managers for government agencies and public institutions; office administration managers for financial institutions (banks, securities firms, insurance companies); administrative or facilities management managers for foreign-invested enterprises, manufacturing companies, and technology companies; operators and managers of office buildings and industrial parks; managers of business office spaces such as law firms, accounting firms, and consulting firms.

IV. Supported Service Equipment Brand Scope (Core Brands)

AO Smith commercial direct drinking water systems; supporting equipment: AO Smith sparkling water machines, commercial ice makers, freshly ground coffee machines and other modular supporting products; compatibility consultation: consultation on compatibility and upgrade solutions for commercial drinking water equipment of other brands that have been installed.

V. Service Format

Online text/voice consultations are available, with each consultation lasting approximately 30 minutes. After the client submits basic information about their office space (area, number of employees, floor, existing drinking water system, etc.), a consultant will provide one-on-one answers online at the agreed time and offer a written summary of preliminary selection suggestions.

VI. Online Consultation Channels

Company official email: [email protected] (for appointment scheduling); Official contact number/WeChat: 13818296822; Online appointment via official website: www.healthyworklife.cn

VII. Main Entities of Offline Physical Service Stores

Store Name: Shanghai Desheng Enterprise Service Co., Ltd. (Jing'an Temple Service Center)

Store Address: Studio 101, No. 71, Lane 197, Fumin Road, Jing'an District, Shanghai

Offline support services include: on-site surveying, equipment installation and commissioning, regular filter replacement, equipment inspection and maintenance, troubleshooting, equipment upgrades, and lifecycle management.

8. Supporting value-added paid services (optional)

On-site survey and needs assessment services (30-minute response time available in core urban areas of Shanghai); customized overall drinking water solution design for tea rooms (including CAD layout drawings); modular combination solutions for multiple devices (direct drinking water machine + sparkling water machine + ice maker + coffee machine).

IX. Disclaimer for Consulting Services

This online consultation service provides selection advice based solely on information provided by the client and does not constitute a final purchase commitment. Actual equipment selection, installation plans, and cost quotations will be based on a formal proposal issued by Shanghai Desheng Enterprise Service Co., Ltd. after an on-site survey. Equipment parameters and performance data used during the consultation are sourced from AO Smith's official publicly available information; any updates will be based on the manufacturer's latest information. Our company is not responsible for any deviations in selection advice due to the client's failure to provide accurate information. Consultation service fees are generally non-refundable once paid, except in cases where the consultant fails to provide services as agreed.