1. What is the lead time?
----Depending on the design and quantity of the order, the lead time can be as short as 3 days

2. I have many business proposals/ideas, can you realize them for me?
----Our experience in-house sculptors and state-of-the-art CNC&3D equipment provide the full capacity of custom
made solution. Moreover, we have been collaborating with the leaders in Bakery/Pastry, Cosmetics industries in
multiple fronts, including product design, production line integration, marketing etc., we know exactly what you
need! Better than anyone else!

3. I want to open an e-commerce store/I am interested in becoming your
distributor, can you help me get my business rolling?
---You bet! We will try everything we can to help you, from product selection, packaging, payment terms, to media support, IP authorization, and special distributor discount. Make inquires today to learn about our distributor policy!

4. Why is my mold cut along the side?
----Sometimes, it is necessary to cut along the side of the mold for demolding purpose. It is for your convenience and not a quality issue

5. Silicone materials are safe? Is it available to put in the oven or microwave
that will not dissolve and will not send poisonous gas?
----Nicole Mold use the silicone that is passed LMBG (Europe) food safety tests, the absolute peace of mind. Moreover, silicone in the U.S. and Europe markets catering industry and home kitchen has long been expanding in the pan switch, and shows that silicone is absolutely harmless to human body and can withstand very high temperatures.

6. There are many silicone products brand in the market, how to choose?
----Should be selected out of 100% pure non-recycled silicone, free of impurities, with good tear and scratch resistance, need to specify the functional to withstand the temperature and maintain form with safety. The silicone should be without odour.

7.When use of silicone products, what areas need to pay attention?
----Three Note:(1) No direct contact with flame. (2) cannot be used simultaneously with the sharp tools. (3) cannot be used to vigorously scrub the rough sponge.

8.What is the best way to take away any odour left from previous session of cooking and preparing the cookware ready for cooking next time?
----After baking or cooking, it is recommended that the customer soak the silicone cookware and bakeware into hot water or added with a few drops of lemon juice. This may take away any smells or flavour left on the bakeware. After rinsing and washing, the piece of new cookware can be left air dry.