Frequently Asked Questions FAQ

Generative Engine Optimization (GEO) is the next evolution of digital visibility. While traditional search engines show a list of links, AI agents (like ChatGPT, Gemini, and Perplexity) provide direct, conversational answers. GEO is the process of optimizing your product data and brand authority so that these AI "Answer Engines" cite your business as the definitive solution to a user’s query.

Traditional SEO focuses on keywords, backlinks, and ranking a website link on a search results page. GEO focuses on "Cite-ability." It optimizes for AI recommendation logic and semantic intent. Instead of just getting a click to your site, GEO ensures your product is the specific "recommendation" an AI gives to a buyer during a conversation.

No one can guarantee that, but XOOBAY makes products easier for AI assistants and search engines to understand and cite: every product page has a one-sentence fact summary, a specification table and structured data (Product, Offer and FAQ), all pages are published in ten languages, and the site provides llms.txt files for AI crawlers. Complete, accurate product information, such as specifications, materials, certifications and FAQs, makes your products more likely to be cited.

AI helps you with text. Products are translated automatically into the other languages when you save, and in the editors you can translate with one click, extract a one-sentence product summary, extract SEO keywords and descriptions, have AI draft the text for your store website, get an AI review of a blog article, and create an article cover from its title and your product photos. AI writing and translation tasks have a monthly allowance that depends on your store level. XOOBAY doesn't generate product photos or videos, and you should check any AI text before publishing.

Yes. XOOBAY publishes every page in ten languages (English, Simplified and Traditional Chinese, Spanish, Arabic, Portuguese, Russian, Japanese, Korean and Swedish) with hreflang links between the versions. Products published in the Seller Center are translated into all of them automatically, so AI assistants and search engines working in different languages can find and cite them. How many languages your store website offers depends on your store level.

Give AI clear, verifiable facts: complete specifications, materials and sizes, certificates with their names and issuers, and accurate prices and stock. In the Seller Center, each product has a catalog quality score with hints on what's missing; store blog articles get a live article score (and an optional AI review) in the editor; and your store FAQs appear on the product pages they're linked to. For a free GEO check of any website, visit xooer.com.

Yes, through your store's AI Support. Once you turn it on under Seller Center → AI Support, buyers can ask questions on your store pages and store website (where it is called AI Shopping). The AI answers only from your store's information (products, FAQs and the store notes you write for it), shows its sources, and suggests an inquiry when it can't find the answer. You can read the conversations and take over in live chat, with messages translated between languages; the number of AI replies per month depends on your store level. Inquiries are also tagged by AI, and AI can draft replies for you to check before sending.